IMG-LOGO
Home Blog Delhi unlock 1.0: Malls, Restaurants to open; hotels remain closed from Monday - Center List New Rules
Miscellaneous

Delhi unlock 1.0: Malls, Restaurants to open; hotels remain closed from Monday - Center List New Rules

by Bipin Chandra - Jun 08,2020 254 Views
IMG

The guidelines, issued by the Ministry of Health and Family Welfare amid the coronavirus pandemic, will come into effect from June 8. Restaurant and mall owners will ensure visitors go to these places in a staggered manner with some rules & guidelines.

Delhi Chief Minister( Arvind Kejriwal ) has announced banquet halls and hotels will remain closed in Delhi even as the Centre has allowed them open from 8th June. As per the central government's guidelines, the government has allowed malls, restaurants, and religious places to open with some rules and guidelines.

 

New COVID-19 guidelines for shopping malls:

1. Entrance to have mandatory hand hygiene (sanitizer dispenser) and thermal screening provisions.

2. Only asymptomatic customers/visitors shall be allowed.

3. All workers/customers/visitors to be allowed entry only if using face cover/masks.

The face cover/masks have to be worn at all times inside the shopping mall.

4. Posters/standees/AV media on preventive measures about COVID-19 to be displayed prominently.

5. Staggering of visitors to be done, if possible.

6. Adequate manpower shall be deployed by Mall Management for ensuring social distancing norms.

7. All employees who are at higher risk i.e. older employees, pregnant employees, and employees who have underlying medical conditions, to take extra precautions. They should preferably not be exposed to any front-line work requiring direct contact with the public. Shopping Mall management to facilitate work from home wherever feasible.

8. Proper crowd management in the parking lots and outside the premises - duly following social distancing norms shall be ensured.

9. Valet parking, if available, shall be operational with operating staff wearing face covers/ masks and gloves as appropriate. Proper disinfection of steering, door handles, keys, etc. of the vehicles should be taken up.

10. Any shops, stalls, cafeteria, etc., outside and within the premises shall follow social distancing norms at all times.

11. Specific markings may be made with sufficient distance to manage the queue and ensure social distancing in the premises.

12. Preferably separate entry and exits for visitors, workers, and goods/supplies shall be organized.

13. The staff for home deliveries shall be screened thermally by the shopping mall authorities prior to allowing home deliveries.

14. Required precautions while handling supplies, inventories, and goods in the shopping mall shall be ensured. Proper queue management and disinfection shall be organized.

15. Maintaining physical distancing of a minimum of 6 feet, when queuing up for entry and inside the shopping mall as far as feasible.

16. A number of customers inside the shop to be kept at a minimum, so as to maintain the physical distancing norms.

17. Seating arrangement, if any, to be made in such a way that adequate social distancing is maintained.

18. The number of people in the elevators shall be restricted, duly maintaining social distancing norms.

19. The use of escalators with one person on alternate steps may be encouraged.

20. For air-conditioning/ventilation, the guidelines of CPWD shall be followed which inter alia emphasizes that the temperature setting of all air conditioning devices should be in the range of 24-30oC, relative humidity should be in the range of 40-70%, intake of fresh air should be as much as possible and cross ventilation should be adequate.


21. Large gatherings/congregations continue to remain prohibited.

22. Effective and frequent sanitation within the premises shall be maintained with particular focus on lavatories, drinking, and handwashing stations/areas.

23. Cleaning and regular disinfection (using 1% sodium hypochlorite) of frequently touched surfaces (doorknobs, elevator buttons, handrails, benches, washroom fixtures, etc.) to be made mandatory in all malls in common areas as well as inside shops, elevators, escalators, etc.

24. Proper disposal of face covers/masks/gloves leftover by visitors and/or employees should be ensured.

25. Deep cleaning of all washrooms shall be ensured at regular intervals.

26. Gaming Arcades shall remain closed.

27. Children's Play Areas shall remain closed.

28. Cinema halls inside shopping malls shall remain closed.

29. In case of a suspect or confirmed case in the premises: 
a. Place the ill person in a room or area where they are isolated from others.

b. Provide a mask/face cover till such time he/she is examined by a doctor.

c. Immediately inform the nearest medical facility (hospital/clinic) or call the state or district helpline.

d. A risk assessment will be undertaken by the designated public health authority (district RRT/treating physician) and accordingly, further action be initiated regarding the management of the case, his/her contacts, and the need for disinfection.

e. Disinfection of the premises to be taken up if the person is found positive.

 

New COVID-19 guidelines for restaurants:

i. Takeaways to be encouraged, instead of Dine-In. Food delivery personnel should leave the packet at the customer's door. DO NOT handover the food packet directly to the customer.

ii. The staff for home deliveries shall be screened thermally by the restaurant authorities prior to allowing home deliveries.

iii. Entrance to have mandatory hand hygiene (sanitizer dispenser) and thermal screening provisions.

iv. Only asymptomatic staff and patrons shall be allowed.

v. All staff and patrons to be allowed entry only if using face cover/masks. The face cover/masks have to be worn at all times inside the restaurant.

vi. Posters/standees/AV media on preventive measures about COVID-19 to be displayed prominently.

vii. Staggering of patrons to be done, if possible.

viii. Adequate manpower shall be deployed by restaurant management for ensuring social distancing norms.

ix. All employees who are at higher risk i.e. older employees, pregnant employees, and employees who have underlying medical conditions, to take extra precautions. They should preferably not be exposed to any front-line work requiring direct contact with the public. Restaurant management to facilitate work from home wherever feasible.

x. Proper crowd management in the parking lots and outside the premises - duly following social distancing norms shall be ensured.

xi. Additional patrons to be seated in a designated waiting area with norms of social distancing.

xii. Valet parking, if available, shall be operational with operating staff wearing face covers/ masks and gloves as appropriate. Proper disinfection of steering, door handles, keys, etc. of the vehicles should be taken up.

xiii. Specific markings may be made with sufficient distance to manage the queue and ensure social distancing in the premises.

xiv. Preferably separate entry and exits for patrons, staff, and goods/supplies shall be organized.

xv. Required precautions while handling supplies, inventories, and goods in the restaurant shall be ensured. Proper queue management and disinfection shall be organized.

xvi. Maintaining physical distancing of a minimum of 6 feet, when queuing up for entry and inside the restaurant as far as feasible.

xvii. Seating arrangements to be made in such a way that adequate social distancing is maintained.In restaurants, not more than 50% of the seating capacity to be permitted.

xviii. Disposable menus are advised to be used.

xix. Instead of cloth napkins, use of good quality disposable paper napkins to be encouraged.

xx. Buffet service should also follow social distancing norms among patrons.

xxi. The number of people in the elevators shall be restricted, duly maintaining social distancing norms.

xxii. The use of escalators with one person on alternate steps may be encouraged.

xxiii. For air-conditioning/ventilation, the guidelines of CPWD shall be followed which inter alia emphasizes that the temperature setting of all air conditioning devices should be in the range of 24-30oC, relative humidity should be in the range of 4070%, intake of fresh air should be as much as possible and cross ventilation should be adequate.

xxiv. Large gatherings/congregations continue to remain prohibited.

xxv. Effective and frequent sanitation within the premises shall be maintained with particular focus on lavatories, drinking, and handwashing stations/areas.

xxvi. Cleaning and regular disinfection (using 1% sodium hypochlorite) of frequently touched surfaces (doorknobs, elevator buttons, handrails, benches, washroom fixtures, etc.) to be made mandatory in all guest service area and common areas.

xxvii. Proper disposal of face covers/masks/gloves leftover by patrons and/or staff should be ensured.

xxviii. Deep cleaning of all washrooms shall be ensured at regular intervals.

xxix. Adequate crowd and queue management to be ensured to ensure social distancing norms.

xxx. Staff/waiters should wear masks and hand gloves and take other required precautionary measures.

xxxi. Contactless mode of ordering and digital mode of payment (using e-wallets) to be encouraged.

xxxii. Tables to be sanitized each time the customer leaves.

xxxiii. In the kitchen, the staff should follow social distancing norms in the workplace. Kitchens area must be sanitized at regular intervals.

xxxiv. Gaming Arcades/Children play areas (wherever applicable) shall remain closed.

xxxv. In case of a suspect or confirmed case in the premises: a. Place the ill person in a room or area where they are isolated from others.

b. Provide a mask/face cover till such time he/she is examined by a doctor.

c. Immediately inform the nearest medical facility (hospital/clinic) or call the state or district helpline.

d. A risk assessment will be undertaken by the designated public health authority (district RRT/treating physician) and accordingly, further action be initiated regarding the management of the case, his/her contacts, and the need for disinfection.

e. Disinfection of the premises to be taken up if the person is found positive.

 

New COVID-19 guidelines for religious places and places of worship:


i. Entrance to have mandatory hand hygiene (sanitizer dispenser) and thermal screening provisions.

ii. Only asymptomatic persons shall be allowed on the premises.

iii. All persons to be allowed entry only if using face cover/masks.

iv. Posters/standees on preventive measures about COVID-19 to be displayed prominently. Audio and Video clips to spread awareness on preventive measures for COVID-19 should be regularly played.

v. Staggering of visitors to be done, if possible.

vi. Shoes/footwear to be preferably taken off inside your own vehicle. If needed they should be kept in separate slots for each individual/family by the persons themselves.

vii. Proper crowd management in the parking lots and outside the premises - duly following social distancing norms shall be organized.

viii. Any shops, stalls, cafeteria, etc., outside and within the premises shall follow social distancing norms at all times

ix. Specific markings may be made with sufficient distance to manage the queue and ensure social distancing in the premises.

x. Preferably separate entry and exits for visitors shall be organized xi. Maintain physical distancing of a minimum of 6 feet at all times when queuing up for entry.

xii. People should wash their hands and feet with soap and water before entering the premises.

xiii. Seating arrangements to be made in such a way that adequate social distancing is maintained.

xiv. For air-conditioning/ventilation, the guidelines of CPWD shall be followed which inter alia emphasizes that the temperature setting of all air conditioning devices should be in the range of 24-30oC, relative humidity should be in the range of 4070%, intake of fresh air should be as much as possible and cross ventilation should be adequate.

xv. Touching of statues/idols / holy books etc. not to be allowed.


xvi. Large gatherings/congregation continue to remain prohibited.

xvii. In view of the potential threat of the spread of infection, as far as feasible recorded devotional music/songs may be played and choir or singing groups should not be allowed.

xviii. Avoid physical contact while greeting each other.

xix. Common prayer mats should be avoided and devotees should bring their own prayer mat or piece of cloth which they may take back with them.

xx. No physical offerings like Prasad/distribution or a sprinkling of holy water, etc.to be allowed inside the religious place.

xxi. Community kitchens/langars / "Ann-daan", etc. at a religious place should follow physical distancing norms while preparing and distributing food.

xxii. Effective sanitation within the premises shall be maintained with particular focus on lavatories, hand, and foot-washing stations/areas.

xxiii. Frequent cleaning and disinfection to be maintained by the management of the religious place.

xxiv. The floors should particularly be cleaned multiple times on the premises.

xxv. Proper disposal of face covers/masks/gloves leftover by visitors and/or employees should be ensured.

xxvi. In case of a suspect or confirmed case in the premises:

a. Place the ill person in a room or area where they are isolated from others.

b. Provide a mask/face cover till such time he/she is examined by a doctor.

c. Immediately inform the nearest medical facility (hospital/clinic) or call the state or district helpline.

d. A risk assessment will be undertaken by the designated public health authority (district RRT/treating physician) and accordingly, further action is initiated regarding the management of the case, his/her contacts, and the need for disinfection.

e. Disinfection of the premises to be taken up if the person is found positive.

 

New COVID-19 guidelines for hotels and other hospitality establishments:


1. Entrance to have mandatory hand hygiene (sanitizer dispenser) and thermal screening provisions.

ii. Only asymptomatic staff and guests shall be allowed.

iii. All staff and guests to be allowed entry only if using face cover/masks. The face cover/masks have to be worn at all times inside the hotel.

iv. Adequate manpower shall be deployed by hotel management for ensuring social distancing norms.

v. Staff should additionally wear gloves and take other required precautionary measures.

vi. All employees who are at higher risk i.e. older employees, pregnant employees, and employees who have underlying medical conditions, to take extra precautions. They should preferably not be exposed to any front-line work requiring direct contact with the public. Hotel management to facilitate work from home wherever feasible.

vii. Proper crowd management in the hotel as well as in outside premises like parking lots-duly following social distancing norms shall be ensured. Large gatherings/congregations continue to remain prohibited.

viii. Valet parking, if available, shall be operational with operating staff wearing face covers/ masks and gloves as appropriate. Proper disinfection of steering, door handles, keys, etc. of the vehicles should be taken up.

ix. Preferably separate entry and exits for guests, staff, and goods/supplies shall be organized. Maintaining physical distancing of a minimum of 6 feet, when queuing up for entry and inside the hotel as far as feasible. Specific markings may be made with sufficient distance to manage the queue and ensure social distancing in the premises.

x. The number of people in the elevators shall be restricted, duly maintaining social distancing norms. The use of escalators with one person on alternate steps may be encouraged.

xi. Details of the guest (travel history, medical condition, etc.) along with ID and self-declaration form must be provided by the guest at the reception.

xii. Posters/standees/AV media on preventive measures about COVID-19 to be displayed prominently.

xiii. Hand sanitizers must be kept at the reception for guests to use. Guests to sanitize hands before and after filling relevant forms including A&D register.

xiv. Hotels must adopt contactless processes like QR code, online forms, digital payments like e-wallet, etc. for both check-in and check-out.

xv. Luggage should be disinfected before sending the luggage to the rooms.

xvi. Guests who are at higher risk i.e. those who are older, pregnant, or those who have underlying medical conditions are advised to take extra precautions.

xvii. Guests should be advised not to visit areas falling within containment zone xviii. Required precautions while handling supplies, inventories, and goods in the hotel shall be ensured. Proper queue management and disinfection shall be organized.

xix. Appropriate personal protection gears like face covers/masks, gloves and hand sanitizers etc.shall be made available by the hotel to the staff as well as the guests.

xx. Detailed guidelines issued for restaurants shall be followed.

a. Seating arrangements in the restaurant also to be made in such a way that adequate social distancing is maintained.

b. Disposable menus are advised to be used.

c. Instead of cloth napkins, use of good quality disposable paper napkins to be encouraged.

d. Contactless mode of ordering and digital mode of payment (using e-wallets) to be encouraged.

e. Buffet service should also follow social distancing norms among guests.

xxi. Room service or takeaways to be encouraged, instead of dine-in. Food delivery personnel should leave the packet at a guest or customer's door and not handed directly to the receiver. The staff for home deliveries shall be screened thermally by the hotel authorities prior to allowing home deliveries.

xxii. For room service, communication between guests and in-house staff should be through intercom/ mobile phone and room service (if any) should be provided while maintaining adequate social distance.

xxiii. Gaming Arcades/Children play areas (wherever applicable) shall remain closed.

xxiv. For air-conditioning/ventilation, the guidelines of CPWD shall be followed which inter alia emphasizes that the temperature setting of all air conditioning devices should be in the range of 24-30oC, relative humidity should be in the range of 4070%, intake of fresh air should be as much as possible and cross ventilation should be adequate.

xxv. Effective and frequent sanitation within the premises shall be maintained with particular focus on lavatories, drinking, and handwashing stations/areas.

xxvi. Cleaning and regular disinfection (using 1% sodium hypochlorite) of frequently touched surfaces (doorknobs, elevator buttons, handrails, benches, washroom fixtures, etc.) to be made mandatory in all guest service area and common areas.

xxvii. Proper disposal of face covers/masks/gloves leftover by guests and/or staff should be ensured.

xxviii. Deep cleaning of all washrooms shall be ensured at regular intervals.

xxix. Rooms and other service areas shall be sanitized each time a guest leaves.

xxx. In the kitchen, the staff should follow social distancing norms in the workplace. Kitchens area must be sanitized at regular intervals.

xxxi. In case of a suspect or confirmed case in the premises:

a. Place the ill person in a room or area where they are isolated from others.

b. Provide a mask/face cover till such time he/she is examined by a doctor.

c. Immediately inform the nearest medical facility (hospital/clinic) or call the state or district helpline.

d. A risk assessment will be undertaken by the designated public health authority (district RRT/treating physician) and accordingly, further action is initiated regarding the management of the case, his/her contacts, and the need for disinfection.

e. Disinfection of the premises to be taken up if the person is found positive.